HBR’s recent report on this subject May 2010, page 32, deems
a little introspection from a BI perspective.
Powerful people it seems make better liars, both to
themselves and to others. They are often trained to lie and thus do not show
the typical liars body language indications that people with lesser power do.
Bosses normally get bigger offices, get listened to more often, take more
decisions, earn more money and have more power. Bosses also suffer from the’
intelligence trap’ in which because a professional person is mostly right in
their areas of operation they start to believe they are mostly right in all
areas of operations. An example can be a top-notch CFO who becomes a Project
owner. The CFO knows all there is about finance and accounting, profits and
losses, general ledgers, about taxes and treasury, and other tings CFO’s need
to know. Hover, they probably do not know a whole lot about the innards of
business intelligence. More often than
not these CFO’s, under the value definition of their auditing partners, who
also happen to be their BI implementation partner’s, simply regurgitate the
partner instructions as if they are their own. If the project succeeds then the
success is theirs of course, but if it fails the mistake can never be theirs
and it rarely ever is.
In an independent research ‘The Readers digest’ conducted a
national honesty experiment. In this they dropped a wallet with $100 on the
road, with a visiting card to a telephone of a auditing bystander close by.
Globally the highest number of thefts was conducted by rich and powerful people
who had little use for a $100 bill. Some of them simply looked at the money and
the card, picked out the money and threw the wallet in the nearest garbage bin.
Surprisingly some of the people who possibly needed the money the most were the
ones who returned it consistently. Their reason ‘.. the person who lost it
probably really needs this money..”
The HBR study by Dana Carney ended with similar results when
their asked different subject to actually steal $100 and lie to the
interviewer. If they passed the lie test of the interviewer then they could
keep the $100 bill. The more powerful the person the more efficiently they got
away with the lie. The reading from people with power was consistent with as if
they were telling the truth. The data
also works on a Pavlovian principle that believes ‘Only when a kid burns their
hands on fire, do they understand it is hot”, with this principles the less
powerful people do not touch hot stoves because it hurts them. The research
suggests that powerful people don’t get burned when they touch these figurative
stoves.
This evokes a lot of questions like does power beget
proportional lying and does the lying of powerful improve over time? Don’t have an answer to that right now..
What other information is there that powerful people can be
scoundrels? HBR reports that they are conducting another study about the effect
of power on risk. They started with animal like where peacocks, birds, cobras
spread out as a show of power. Humans do this too. Powerful people tend to put
their feet on the table, stretch out, lean back on the chair with their legs
spread wide and hands clasped behind their head. Subordinate people keep their
feet together, arms at their side and occupying the least space possible. In
the study when the same people were reversed with these power body language
they actually were able to generate higher testosterones (more power)and lower
cortisol (Less Stress) levels and took more decisions that people in the less
power positions.
In the BI side how many times
have you been given strict guidelines by a powerful project owner, and how many
times have they been fired when the project went wrong? So it is clearly established that the lead at
the head of the table, arms behind their head is going to take all the risks
and give you all the instructions. The glory will be theirs. The blood and
sweat will always be your to own and be accountable for.
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