Today
it does not matter where on the planet one lives if we’re involved with SAP
then HANA is a very bright light that is no longer on the horizon but getting
closer every day. Many large customer are now inside this light and are reaping
the benefits of moving to HANA, some are struggling to get to terms. Here are
the 7 trends that are ensuring that HANA initiatives are not only successful
but also the ROI is substantially lower. Today no matter where you live on the
globe you are living in your own silicon valley
1. HANA is not a technology installation but a business
solution
Customers and service providers: Despite repeating this singularity
since 2010 we still see companies taking to HANA as just a technology
installation. A technology installation is defined as lets take our current BW
as is and migrate to HANA. This is a
very engineering and technocratic view of deploying HANA and is delivering
results but lacking in maximizing its true potential. To these customers we ask
a few fundamental questions.
Question 1: What is the business-benefit of accelerating your 700
second query to 1 second if businesses will never use the query?
Question 2: What is your interpretation when Gartner in 2003
stated that ‘fewer than 50% of BI projects will meet business expectations’ or
when in 2012 they revalidated that ‘less than 30% of BI project will meet
business expectations? Our interpretation is that there are over 50%, or 70% in
2012, of queries in your production BW that business does not need or is not
using. Why take all these to HANA
HANA is very
sexy but there are bonus points for all concerned to ensure that we clean up
the landscape and environment before we migrate to HANA. We have witnessed
anywhere from 20% to 60% reduction in database size by clean-up efforts. This
translates to 20 to 60% reduction in initial costs and annual SLA’s that can be
millions of dollars in each bucket.
2. Apps, Apps and more Apps
Service
Providers: The shortest way to HANA success is in building applications for
HANA. SAP has already committed a $1 billion fund for HANA start-ups, and this
is the actionable roadmap for thinkers and doers to launch their billion dollar
company and idea. Without a doubt, this solution cannot be a technocratic
solution but need to be a business solution that impacts the business bottom line.
The higher the demonstrable impact the higher the probability of success.
3. Big data is now a way of business-success-life
As we dive
deeper into traditional RDBMS databases meeting our commitment to provide a
query response in a 10 second timeframe is becoming more and more difficult.
One simple solution is to decrease the time frame. So when we started BW we saw
a year worth of data, then we shrank this to six months, then a quarter, then a
month. With each spurt of growth our decision vision is becoming smaller. In
driving we call this a tunnel-vision and in driving this can cause accidents. Another
method of meeting the 10 second query response is caching, pre-summarizing, and
other ‘tunnel-vision’ solutions.
Now suddenly,
as big data is becoming more and more a reality from things like social network
analysis, customer emotion analysis, running global scenarios, looking at five
year trends and other such analytics as a minimum requirement. In addition
customer are no longer willing to wait for once a month cost and profitability
analysis because it takes 24 hours to run, and this includes global MRP runs,
financial closings detailed P&L reports by plant and sales office, etc. All
these business expectations and having to deal with very large and very complex
runs are converging tin what is becoming best business practice.
So big data
is here to stay and grow, business expectations are not going to go backwards
and we all need to create dynamic and real-time business solutions to meet, and
often, exceed business expectations
4. The Socially connected economy
Days when
customers waited for days or weeks before responding to their stock allocations
are now gone – people trade in real time and business needs to react similarly.
Days when customer lived outside the firewall and marketing firms provided
customer sentiments once a year are now gone- now companies measure customer
emotions in real-time as they release new products or trade promotions. Days
when customers talked with one or two individuals with little global impact are
gone- now customer constantly communicate over social networks and can
literally make of break a product launch in a matter of hours- companies now
track thee customer in real-time and we are now living in a PR golden years as
we can see emotions in real time. Days when service was only dispatched when a
machine broke-down are now gone- now machine parts talk to other machine parts
and call for service parts before they breakdown- companies are now working
with machine talk in order to save billions of dollars in machine downtime and
service outages. Our cars routinely tell us it is time for servicing or
something is not optimal, like the tire pressure is low. All of this is just the beginning of the socially
connected economy where not only human but all kinds of devices talk to each
other and automated consolidators for global optimization.
5. The globally linked economy
More and
more people are now citizens of social groups some larger that many nations.
These groups talk about families in Facebook or focused discussions on HANA
like in ‘In-Memory SAP HANA’ group and learn and share their experiences with
other members in the socially connected groups. Each of these members is influencing
others in small and great ways and these links are becoming the source of
global sharing of ideas and concerns.
6. SAP HANA is truly not as costly as you perceive it to be
All companies
that have taken the route to ‘technocratic-HANA-Installation’ have mostly
overpaid for their assets, and often compromised their ROI to a very large
degree. Proactive companies are coming out with scientific principles on how to
increase quality, lower costs and decrease time for deployment. Today there are
few hurdles, as many customers have built all the proof points and what
customers get today is extremely efficient ways to decrease their HANA costs,
accelerators to rethink their global HANA methodology, many ways to reduce
their HANA costs and more ways to get higher and higher user satisfaction. Very
few of these are based on simple HANA installations. What one gets reminded day
after day on the road is the 2010 Gartner statement ‘Without business in
business intelligence, BI is dead’. So business stakeholders roll-up your
sleeves and become part of the HANA deployment, architecture, modeling and
deliverables decision flow.
7. What got you here will not take you there
If we
believe Gartner’s statements in -section 1, question 2- are true then our current
architecture, standards and processes are currently pretty flawed. In fact they
represent a 50% to 70% flaw. Proactive companies are spending a little time
planning and laying a strong foundation of ‘Global HANA methodology’ and
working with new HANA based paradigms, architecture, modelling, standards and
processes and realizing user success scores over and above 85%- after 20 weeks
of go-live. I state this based on another research that came back with ‘98% of
BI projects are declared successful in week 1 after go live, yet only 50%
remain successful by week 10’. So your thought of the day is to measure the success of your BI project only 15 weeks after go-live, i.e. when business is actually using and familiar with that they have received.
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